Calendar Permissions

When I started my current job in 2020 I was introduced to the world of Microsoft Outlook for emails and scheduling. It’s like my best friend at work now and is always open on my computer. In Outlook, someone can make you a delegate over their calendar by giving “permissions.”

There are different levels of permission:

  • You can only see the times they are busy, no descriptions
  • You can see the details of their appointments and meetings
  • You can see the details and make changes, invite from their calendar, accept/decline meetings, add or delete items, etc.

I have the highest level of calendar permissions from the faculty I work with – they must trust me and the other admins! With us managing most of their schedule and calendar, they’re more free to do what they are meant to do: care for patients, research, teach medical students/residents, and more.

It seems Holy Spirit wants to be a delegate over my calendar. In the last year or two God revealed to me some selfishness in my heart and attitudes – ugly stuff. I want him to change that in me. One of the ways he’s helping me reframe my thoughts and adjust out of those attitudes is by needing to help my aging parents these last few months. Lots of unplanned trips to hospital, rehab facility, doctors, etc.

Another way He’s teaching me is by giving me the chance now and then to accept and embrace an unexpected opportunity to serve and love someone, often on weekends or days that were going to be free days. My selfish thought is “aw man, I wanted to stay home today and chill or have free time” or other similar whining – you get the idea. Interruptions have never been my favorite – I’m more of a schedule/routine person who likes to know the plan ahead of time, not very spontaneous. But hey, I guess I can learn!

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Have you been there?

At my job, I wear a lot of hats: greeter, registrar, scheduler, helper, problem solver, team worker, paper shuffler and more. One of the things we do a lot at the front desk of our busy medical office is direct people. Depending on which doctor they are seeing, we direct them to the waiting area they need. We direct people walking in from outside to other offices in the same building. We do that a LOT and I wish we could get a dollar for every time we’ve told someone how to get to Midwest Urology!

It gets hectic sometimes in the hubbub and so once in a while, we get mixed up and accidentally send a patient to the wrong area, then have to run and get them and take them to the right place.

I’ve walked that office a thousand times and it’s all very familiar now. After telling people these things over and over for years I’ve gotten in a routine of what I say to describe how to get to where they need to go.

We had a new worker up front one time who was struggling with giving directions. Continue reading